Published October 25th, 2026

UrgentRecovery, PLLC is a telehealth medical practice based in Oklahoma City, providing adult patients across Oklahoma with accessible healthcare through online video visits. We offer a clear and affordable pricing model with a flat fee of $75 per visit, no matter the type of care or treatment provided. This straightforward approach removes uncertainty about costs, making healthcare more reachable for those who need it.

Our services include urgent care for common illnesses and minor conditions, behavioral health support for issues like anxiety and depression, and addiction treatment focused on alcohol and opiate recovery using non-controlled medications. By delivering these services through secure video appointments, we eliminate the need for travel and allow patients to receive professional care from the comfort and privacy of their own space.

This model is designed to reduce barriers and build trust in telehealth by emphasizing patient-centered care and price transparency. Understanding how telehealth works and what to expect can ease concerns and help patients prepare for effective visits. The following sections explore the range of care we offer, the professional background supporting our practice, and practical tips for navigating telehealth technology confidently.

Overview of Telehealth Services and Patient Experience

UrgentRecovery, PLLC is a fully online telehealth medical practice offering urgent care, psychiatry, and alcohol and opiate addiction treatment for adults through secure video visits. Care is provided on a flat $75 per visit basis, so costs stay clear and predictable from the start.

During a typical video visit, we review symptoms, medical history, and medications, then examine what we safely can over camera. For urgent medical concerns, we address problems such as coughs and colds, sinus infections, flu-like illness, rashes, minor aches, and medication refills when appropriate. We focus on what can be safely treated from a distance and give clear direction if in‑person evaluation is needed.

Behavioral health care works well through telehealth when the visit feels private and unrushed. We evaluate and treat conditions such as anxiety, depression, insomnia, and mood changes, and provide support for alcohol and opiate addiction using non‑controlled medications. Follow‑up visits allow us to adjust treatment, review side effects, and check in on daily functioning, much like an in‑office mental health or addiction recovery appointment.

Many patients worry that telehealth means "lesser" care. Our approach mirrors a traditional visit: thorough history, focused examination, clear diagnosis when possible, and a written plan that may include prescriptions, self‑care steps, and warning signs to watch for. What changes is the setting-you remain at home or another private location, which often lowers stress and saves travel time, childcare arrangements, and missed work.

The quality of a telehealth visit depends not only on clinical expertise but also on basic technology readiness. A charged smartphone or computer, stable internet, and a quiet, private space all reduce interruptions and help us hear and see each other clearly. Preparing these pieces ahead of time turns the visit into a focused conversation about health instead of a struggle with the device.

Professional Background and Independent Practice of Our Physician Assistant

Our Physician Assistant has practiced since 2009, developing steady clinical judgment across urgent care, internal medicine, correctional healthcare, and addiction recovery. That span of experience shapes how we structure telehealth visits, especially when patients feel unsure about technology or are managing several health concerns at once.

Early work in inpatient internal medicine built a strong foundation in diagnosing and treating complex medical conditions. Caring for hospitalized adults required careful review of medications, close monitoring of chronic illnesses, and coordination with multiple specialists. Those habits now carry into video visits, where we rely on focused questions, clear explanations, and practical follow-up plans.

From 2016 to 2024, our Physician Assistant provided care in the correctional system, serving individuals who often had limited prior access to consistent medical and behavioral health services. That role involved managing diabetes, high blood pressure, infections, trauma-related symptoms, substance use, and mood disorders in the same visit. The work demanded calm, non-judgmental communication and the ability to make safe decisions when resources were constrained-skills that translate directly to telehealth, particularly for patients who feel hesitant or underserved.

The transition in 2024 to addiction recovery, including work in methadone clinic settings, added depth in treating alcohol and opiate use disorders, as well as co-occurring anxiety, depression, and insomnia. This background supports careful medication choices and realistic treatment plans that can be monitored remotely.

With full independent practice licensure in Oklahoma, our Physician Assistant evaluates, diagnoses, and treats patients without needing on-the-spot oversight from a physician. For telehealth, that independence means more direct access, fewer delays in decision-making, and quicker adjustment of treatment when symptoms change between visits.

Professional Credentials and Recognition for Compassionate Care

Our Physician Assistant holds full independent practice licensure in Oklahoma, which authorizes direct evaluation, diagnosis, and treatment of adult patients through telehealth. Since 2009, this licensure-backed role has included internal medicine, urgent care, correctional health, and addiction recovery, building a record of safe prescribing, clear documentation, and careful risk assessment.

Clinical credentials tell only part of the story. In 2020, while working at the Denver Detention Center, our Physician Assistant received a "Compassionate Care" award. That recognition arose from consistent, respectful treatment of individuals facing incarceration, substance use, and complex mental health needs-people who often felt dismissed or overlooked in prior medical encounters.

We carry that same standard into remote visits. Empathetic, patient-centered care in telehealth means we move at a pace that respects each person's comfort with technology, explain steps in plain language, and pause to address confusion instead of pushing ahead. Privacy is treated as part of clinical quality: we encourage use of a closed room, headphones when possible, and simple adjustments to camera and audio so conversations stay focused and discreet.

These credentials and this recognition guide how we approach every video visit: clinically grounded, attentive to emotional safety, and mindful of the barriers many adults face when they first try telehealth.

Telehealth Service Area: Serving Oklahoma City and Statewide

UrgentRecovery, PLLC is based in Oklahoma City and provides online care to adults across the entire state of Oklahoma through secure video visits. This structure removes the need to drive across town, arrange transportation, or fit appointments into limited clinic hours. For many cost-sensitive and underserved adults, that shift alone makes care realistic instead of out of reach.

Geography still matters, though, because internet quality and home environments vary across the state. Some patients connect from quiet apartments with strong Wi‑Fi. Others join from shared housing, rural areas with weaker service, or parked vehicles on a lunch break. We design each visit with these realities in mind, but basic telehealth technology readiness remains essential.

A charged smartphone or computer, a reasonably stable connection, and a spot with as much privacy as circumstances allow give the visit a solid foundation. With those pieces in place, telehealth digital literacy becomes less about mastering a complex platform and more about a few repeatable habits: knowing how to join the visit link, turning the camera and microphone on, and adjusting volume so both sides hear clearly.

When patients across Oklahoma understand these simple steps, the distance between their home environment and licensed medical care shrinks. Telehealth then functions as intended: local, state-based access to urgent, psychiatric, and addiction-focused support without the burden of travel.

Guidance on Navigating Telehealth Technology With Limited Digital Experience

Many adults arrive at their first telehealth video visit feeling more nervous about the device than about the medical concern. We expect that, and we plan care so that even limited digital experience does not stand between patients and treatment.

Preparing Your Phone Or Computer

Most visits work well with either a smartphone or a basic computer. The exact model matters less than a few simple steps:

• Charge the device to at least half battery so it does not power off mid-visit.

• Close extra apps or browser tabs to reduce freezing and echoing.

• Know where the volume, camera, and mute controls are before the appointment starts. Tapping or clicking those buttons once or twice ahead of time lowers stress when the visit begins.

• Keep the device steady. Prop a phone against books or a box, or rest a laptop on a table, so we see your face without constant movement.

Setting Up a Stable Connection

A stable connection keeps the visit focused and private. A few habits improve telehealth appointment readiness:

• Use Wi-Fi when possible instead of mobile data, especially in areas with weaker cell service.

• Stay in one spot during the visit rather than walking around or riding in a car, which often causes freezing or dropped calls.

• Ask others in the home to pause heavy internet use, such as streaming video or online gaming, for the length of the visit when that is realistic.

If the connection drops, rejoin through the same link. We pause and wait for reconnection rather than rushing or ending care abruptly.

Choosing a Private, Quiet Space

Privacy supports honest conversation about symptoms, mental health, and substance use. Many patients do not have a perfect setup, but even small changes help:

• Pick the quietest available spot—a bedroom, parked vehicle, or corner of a shared room.

• Use headphones or earbuds if available, so voices outside the room hear less of the discussion.

• Close doors and windows when possible to reduce background noise and protect privacy.

• Point the camera away from others and any identifying items, which keeps focus on your face and our discussion.

We recognize that privacy looks different in each home. We adjust the pace and depth of questions based on how private the space appears and what patients share about who is nearby.

Basic Troubleshooting During Telehealth Video Visits

Simple steps often fix common problems during a telehealth video call setup. We guide patients through these in real time, but knowing them in advance eases anxiety:

• If no one can hear you, check that the microphone is unmuted and that the device is not connected to a silent Bluetooth headset in another room.

• If you cannot hear us, raise the volume, confirm headphones are fully plugged in or paired, and look for any small mute icon on the video screen.

• If the picture is dark or blurry, clean the camera lens with a soft cloth and sit facing a light source rather than with a bright window behind you.

• If video freezes, wait a few seconds, then close other apps. If needed, leave the visit and rejoin from the same link so the connection resets.

When patients know that these small adjustments are enough to solve most issues, the focus shifts back to medical care, emotional comfort, and privacy instead of fear of "messing up" the technology. Our role is to carry the clinical work; the device only needs to do a few simple things consistently.

Emergency Guidance: When to Seek Immediate In-Person Medical Care

Telehealth works best for non-life-threatening concerns and for follow-up of ongoing medical or behavioral health needs. Some symptoms, however, require direct, in-person evaluation without delay.

Adults should seek emergency services immediately rather than scheduling a video visit when any of the following occur:

• Chest pain, chest pressure, or discomfort that is new, worsening, or associated with sweating, nausea, or shortness of breath.

• Severe trouble breathing, gasping for air, or breathing so hard that speaking full sentences is difficult.

• Uncontrolled bleeding, deep or gaping wounds, or injuries where bone is visible or a limb looks deformed.

• Sudden weakness or numbness on one side of the face, arm, or leg, trouble speaking, confusion, or sudden vision changes.

• New seizure activity, loss of consciousness, or a head injury followed by confusion, vomiting, or worsening headache.

Telehealth is one important part of medical care, not a replacement for emergency departments or 911 services. When symptoms feel severe, sudden, or frightening, it is safer to seek in-person emergency evaluation first and use telehealth later for follow-up and support.

Understanding telehealth technology is essential for a smooth and effective visit, especially for those new to digital health care. UrgentRecovery offers affordable, accessible medical and behavioral health services through telehealth, led by an experienced Physician Assistant who understands the unique challenges faced by underserved adults in Oklahoma. With a clear $75 flat rate and a patient-centered approach, we ensure that technology does not become a barrier to receiving quality care. Whether addressing urgent health concerns or managing ongoing behavioral health needs, we are ready to guide you through every step of the telehealth process. We invite you to schedule a telehealth visit and experience timely, respectful care from the comfort and privacy of your chosen space, knowing expert support is just a video call away.